May 29th, 2016
Based on feedback, we are extending our warranty period to 24 months. This decision is based on hearing from you, our customers. Many of you purchase an item, like the BeerBox® with good intent of using them right away, but sometimes it takes longer than expected. We’ve been experiencing about a 2% failure rate with leaks, well within an acceptable margin for a manufactured product, but honestly we know that anytime something happens to your homebrew it’s upsetting.
If you purchased your BeerBox® from one of our retail partners, let them know or simply contact us via email directly at INFO@brewingtools.com. We’ll take care of it from there with a new BeerBox® kit sent directly to you.